Full PMS, POS, finance and HR under one login. Mobile-ready front desk.
City hotel PMS, POS & finance (details)WinX by EHORS · Hospitality OS
One platform.
Every property.
From front desk to park gate — WinX unifies PMS, POS, parks, spa, finance, and HR on one cloud-ready platform.
WinX is all-in-one hospitality software by EHORS — property management (PMS), point of sale (POS), ticketing, spa, food and beverage, finance, and HR on one cloud-ready platform for hotels, resorts, theme parks, and multi-property groups.
70+ properties across APAC — see deployments
In plain language
WinX is hotel and resort software from EHORS. It runs the front desk, restaurants, shops, theme parks, spa, accounts, and staff tools in one system. More than 70 properties use it across Asia-Pacific. Contact us for a demo and a written quote.
- 70+ Properties live
- 12 Integrated modules
- 6 Countries · since 2005
- 1,000+ Rooms on a single install
Trusted across APAC — from city hotels to full resort cities
Properties EHORS has served — some may have changed ownership or closed since rollout; list is illustrative, not a live count.
Trusted by properties across Asia-Pacific
Built for every kind of hospitality operation
One system for hotels, resorts, parks, and combined properties
Multi-outlet POS, spa, activity bookings, boat transfer add-ons, long-stay billing.
Resort PMS, spa & multi-outlet POS (details)Ticket sales, kiosk, turnstile access control, eWallet, attraction analytics.
Theme park ticketing & park POS (details)Water & Aquarium Parks
Combined-property logic: a single guest folio can span hotel + park + F&B + retail.
Spa & Wellness
Therapist scheduling, package configuration, integrated room charging.
Multi-Property Groups
One installation, unlimited properties. Consolidated GL, shared staff access, group-level reporting.
Serviced Residences & Apartments
Long-stay billing, housekeeping cycles, and shared guest profiles with hotel or spa operations on one platform.
Convention & Banquet Hotels
Venue booking, catering (BDI), room blocks, and event billing tied to PMS and finance — no separate events system.
The WinX module suite
Everything your property runs on — in one platform
WinX replaces 5–10 siloed systems with a single integrated stack. Add modules as you grow; one login, one database, one source of truth across every property.
See the system at a glance
Touchpoints → one WinX platform → one database — fully connected
Touchpoints — every channel your team & guests use
- Front desk PC
- Restaurant tablet
- Self-service kiosk
- Staff mobile
- Guest app
- Turnstile / access
WinX — one core platform for every module
12 integrated modules · one login
- Booking & PMS
- POS & F&B
- Finance & GL
- Inventory & purchasing
- CRM & loyalty
- Theme park & spa
- PMS
- POS
- Ticketing
- Spa
- Finance
- HR
Real-time sync across outlets One guest account everywhere
Infrastructure & compliance — shared foundation
- MySQL database
- MyInvois e-Invoice
- Multi-currency
- SSL security
- Payment gateways
Cloud · On-premise · Multi-property
Product screens
See how WinX feels in every department
Select a module — real screens from live properties. Layouts and branding vary by site.
One login — full module menu on the left, switch property or legal entity from the top bar (multi-property groups).
Illustrative captures — not one fixed build or property. Example guest booking →
01
Front Office & PMS
Reservations, check-in/out, rate management, room assignment, housekeeping status, guest profiles.
✓ Free your front desk from repetitive tasks — focus on guests, not systems
02
Multi-Outlet POS
Restaurant, fast food, retail, spa, theme park — all post directly to hotel folio.
✓ Every outlet charge posts to room folio instantly — zero missed revenue
03
Theme Park & Attractions
Ticket sales, kiosks, turnstile control, group passes, eWallet top-up & redemption.
✓ Tickets, turnstiles, and e-wallet unified — seamless guest journey through the park
04
Spa & Wellness
Appointment booking, therapist scheduling, packages, spa-specific reports.
✓ Bookings, scheduling, and billing in one flow — maximize every treatment slot
05
Accounting
Full GL · AP · AR · Fixed Assets · Multi-currency · Budget vs Actual · Automated night audit.
✓ Night audit runs automatically — finance team finishes on time
image.png
06
Sales, Marketing & CRM
Rate codes, loyalty programme, mail blast, channel management, pickup & forecast reports.
✓ Member data in one place — precision campaigns, not guesswork
07
Food & Beverage
Recipe builder, menu engineering, cost variance, auto stock deduction via POS.
✓ Recipe costing in real time — F&B profit is always visible
08
Purchasing & Inventory
Requisition → PO → GRN → AP matching. Multi-location stock, supplier history.
✓ Requisition to payment in one flow — no over-stocking, no missing stock
09
Housekeeping & Maintenance
Live room status, mobile HK app, defect tracking, work-order management.
✓ Live room status — maintenance handled without delay
10
Human Resources
Employee master, biometric attendance, roster, role-based authorisation per property.
✓ Attendance and rostering in one place — labour costs under control
11
Mobile Apps
Hotel Staff App · Waiter/POS App · Fast Food App · Guest App — operations without boundaries.
✓ Staff on mobile, guests on mobile — operations without boundaries
12
Infrastructure & Integrations
Smart TV · PBX · WiFi · Door locks · Payment gateways · Telegram · Firebase push · MyInvois.
✓ Existing hardware fully compatible — no investment wasted
Ready for a proposal built around your property?
Share your mix of hotels, outlets, parks, or group structure — we map modules, deployment, and scope for a written WinX quote.
Request a Demo
Tailored property solution & confidential pricing
Why operators choose WinX
Built differently — not just feature-parity, but workflow depth
USP 01
Combined reservation sets in one flow
One booking can mix multiple stays — different check-in/check-out dates, packages, rates, venues, and guest allocations — all under a single unified booking context. Most PMS platforms force a one-size pattern.
USP 02
Live billing & group GL
Bill one master folio, route and split charges in real time — plus template COA sets and readable hierarchy trees for group consolidation, not a flat code list per property.
USP 03
Live availability, real-time ops
One live room pool across properties and channels — less allotment drift and reconciliation lag. Ops and finance see the same truth without waiting for night audit.
USP 04
Paperless, global web access
Browser-based workflows let front desk, reservations, and management work from anywhere with internet — equally valid for branch offices, GMs travelling, or remote ops centres.
WinX vs. typical PMS alternatives
A direct comparison of what's built-in versus what you'd need to license separately and stitch together.
| Capability | WinX | Typical PMS | Add-on required? |
|---|---|---|---|
| Full PMS (Reservations, Front Office) | ✓ | ✓ | — |
| Multi-outlet POS (all types) | ✓ | ✗ | $ |
| Full Accounting (GL · AP · AR) | ✓ | ✗ | $ |
| HR & Biometric integration | ✓ | ✗ | $ |
| Theme Park & Kiosk management | ✓ | ✗ | $ |
| Spa & Wellness module | ✓ | ✗ | $ |
| Revenue & Rate management | ✓ | Limited | $ |
| CRM & Loyalty programme | ✓ | Limited | $ |
| Mobile Staff & Guest apps | ✓ | Limited | $ |
| Multi-property from day one | ✓ | ✗ | $ |
| e-Invoice (MY MyInvois) compliance | ✓ | ✗ | $ |
| Payment gateway integrations | ✓ | Limited | $ |
| Smart TV / PBX / WiFi integration | ✓ | ✗ | $ |
| Multi-language UI | ✓ | Limited | $ |
| On-Premise or Cloud deployable | ✓ | Varies | $ |
How pricing works
Investment & ownership
Quoted per property — no public price list. Here is what shapes your confidential proposal.
-
1
Discovery
Property mix, modules & deployment
-
2
Confidential proposal
CAPEX, OPEX & rollout — your numbers only
-
3
Go-live
Milestone implementation & S&M
Licensing & support
- Perpetual license — your properties & modules
- S&M — annual or quarterly per agreement
- Implementation — milestone payments
What shapes your quote
- Properties & legal entities
- Modules & outlets (PMS, POS, park, spa, GL…)
- Cloud, on-premise, or hybrid
- Integrations, migration & rollout
What to expect — indicative TCO (not a price list)
Visitors comparing WinX to a leading multi-vendor stack usually want to know where savings come from. Below is typical scope-for-scope — your confidential proposal models CAPEX, OPEX, and operations for your property mix.
CAPEX — less hardware & database licensing
- One stack → fewer app servers than separate PMS, POS, GL, and middleware hosts
- MySQL-based — no Microsoft SQL Server + per-seat client licenses on many legacy stacks
- Cloud or on-premise — right-size one cluster instead of many siloed boxes
OPEX — fewer renewals & interfaces
- One perpetual license + one S&M stream — not 4–6 vendor annual contracts
- POS, park, spa & finance on one database — less paid middleware and nightly exports
- One roadmap for modules you already own — less duplicate upgrade projects
Operations — labour, paper & night audit
- Automated night audit & journals — less overnight accounting labour
- Live folio + GL — fewer re-key teams between front office, outlets, and finance
- Paperless workflows — screen-based folios and approvals; lower print & storage
- Integrated outlets — less manual coordination across PMS, POS, park & spa
Illustrative categories only — not a public price list. Older agreements (e.g. 2010s hotel projects) are not comparable after inflation; we do not publish RM/USD figures here.
One platform
Replace 5–10 siloed systems — one login, one database, one vendor relationship.
Reported outcomes
Customers cite 15–20% net profit improvement — labour, paper, and night-audit savings are part of that story; results vary.
Confidential proposal
Written CAPEX + OPEX + rollout quote after discovery — figures are not published here.
Support & maintenance
Support & MaintenanceMore than bug fixes. Continuous value for your property.
hotel software support, PMS maintenance, hospitality system updates, perpetual license support
This page is available in English, Simplified Chinese (zh-CN), and Bahasa Melayu (ms).
- Malaysia
- Philippines
- Australia
- Indonesia
- Thailand
- South Korea
First response within 24 hours, every ticket
All support requests go through our ticketing system. We commit to a first response within 24 hours — whether it is an operational question, a data issue, or a system error. You are never left waiting without acknowledgement.
Your request can become the next standard feature
When you raise a special requirement, we assess how much it helps your operation and whether other hospitality operators would benefit. If the answer is yes, we add it to the standard product at no extra module charge — so every customer gains from a good idea.
Combined multi-stay reservations, live charge routing & splitting, and multi-currency reporting are core WinX — in the product from day one, not recent add-ons.
Perpetual license does not mean abandoned software
As of 2026, even with a perpetual license, EHORS continues to:
- Ship system updates and security patches
- Maintain SSL certificates and secure access
- Publish online manuals and operational documentation
- Track and resolve issues through the ticket system
You invest in a platform that keeps improving
This is not paying yearly for a warranty sticker. It is a long-term partnership on an operations platform that evolves. Annual or quarterly support & maintenance (S&M) is the ongoing cost of that partnership — alongside your perpetual license and implementation.
Get a tailored support plan
Ask about S&M scope, response times, and rollout support during your discovery call.
Compliance, security & infrastructure
Audit-ready by design
Regional compliance
- MyInvois (Malaysia) — LHDN-compliant e-Invoice with digital signatures, built in
- BIR-oriented receipt support (Philippines) — receipt data handling aligned to BIR requirements
- GST / VAT / multi-tax — country-specific tax engines
- Multi-currency with exchange rate management
Security & audit
- Role-based access control (per property, per module)
- Full audit trails — every change logged with employee ID + timestamp
- Encrypted session management; SSL-aware configuration
- DKIM-signed transactional emails
- Property-scoped session context with MAC address checks
Integration ecosystem
- Payments: PayMaya · iPay88 · Linkly · MPGS · Stripe
- Hardware: Smart TV · PABX · biometric · digital door lock
- Comms: Firebase push · Telegram bot · WhatsApp alerts
- Architecture: Enterprise modular architecture · Cloud + on-premise deployment · Multi-database cluster-ready
Deployment & data
Cloud, on-premise, or hybrid — same WinX product
One codebase runs either way. EHORS scopes hosting, servers, backup, and legal entity with you — details are in your written proposal.
Cloud-hosted
WinX on infrastructure you operate or EHORS assists with — suited when you want managed servers, remote access for groups, and fewer on-site boxes at each property.
On-premise
Servers at your property or data centre — common when internet is limited, regulators expect local control, or you already run hospitality hardware on-site.
Hybrid
Mix — e.g. on-premise POS and front office with cloud reporting, or a central HQ database with property nodes. Same modules, flexible topology.
- Data residency — Malaysia, Philippines, and Australia legal entities; hosting geography confirmed in discovery.
- Backup & recovery — backup approach and RPO/RTO targets are documented per contract, not one-size-fits-all.
- Multi-property — one installation can serve many properties and legal entities with property-scoped access (see Platform overview screenshot).
EHORS does not publish a universal uptime SLA on this website — production targets are agreed in your support & maintenance agreement.
Ready for a proposal built around your property?
Share your mix of hotels, outlets, parks, or group structure — we map modules, deployment, and scope for a written WinX quote.
Request a Demo
Tailored property solution & confidential pricing
Quick ROI Estimate
How much could WinX save your property?
Select your profile — see indicative annual savings and a personalised recommendation.
Most full-service hotels already run PMS, accounting, and at least one POS or outlet system.
Bottom-line savings
Illustrative estimate
MYR
0
per year
WinX Advisor says
Illustrative estimate only. Actual outcomes vary by property mix, modules, scope, and prior stack. Contact us for a confidential, property-specific proposal.
Hospitality software since 2005 · 70+ properties
Deployments at scale across APAC
From boutique city hotels to integrated park-and-hotel campuses — WinX runs daily operations on one platform.
Featured deployments
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Aquarium park · Hotel · COPI + OFPPI
Manila Ocean Park + Hotel H2O
One WinX install spans the oceanarium, Hotel H2O, in-park retail, spa, and kiosk stations — guest folio bridges tickets, rooms, and F&B.
- 179 Rooms
- 40 Outlets
- 10+ Attraction venues
- 2–3k Avg. daily guests
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Large-scale accommodation · Malaysia
Petronas Pengerang (MZ FM)
Managed by MZ FM — villa and accommodation inventory at enterprise room count on a single WinX deployment.
Mostly long stays across villa and room inventory.
- 1,000+ Rooms
- 1 WinX platform
- MY Deployment
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Hotel · Onsen spa · Residences
I'm Hotel Makati
Three connected properties on one system — hotel, urban Onsen Spa, and serviced residences post to one master folio.
Flagship city hospitality with spa and residence cross-charging, continuously deployed and updated through 2025.
- 3 Properties
- 1 Master folio
- 2025 Updated through
More deployments
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Atmosphere Resort & Spa
A 36-key luxury dive resort with PADI 5-Star Career Development centre near Apo Island. WinX unifies villa reservations, Sanctuary Spa appointments, fine-dining outlets, and dive-trip billing all under one guest folio.
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The Signature Suites
Two properties — the flagship KL hotel & serviced suites and the Puchong serviced-suites tower — run on one WinX installation with consolidated reporting, shared loyalty programme, and unified rate management across both locations.
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Cebu Ocean Park
The Philippines' largest oceanarium (10,000 sqm, 3,000+ marine creatures, the country's deepest Deep Tank Lagoon). WinX handles multi-zone ticketing, kiosks, F&B outlets, and inventory as one revenue centre with real-time analytics.
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Geoje Sea World
Korea's largest beluga and dolphin theme park — WinX manages multi-tier ticketing, premium experience bookings (swim-with-dolphin, photo packages), kiosks, and F&B, proving multi-language and multi-currency operations in a Northeast Asian market.
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Batu Batu Resort
A private island resort reached by boat — WinX runs villa and F&B operations with guest-facing web booking on your brand domain (e.g. booking.batubatu.com.my).
Plus deployments at The Crown Garden Hotel (since 2010), Imperial Heritage Melaka, Palm Seremban, Taman Simalem Resort, Blue Lotus Hotel, and many more.
About EHORS
Two decades of hospitality software, built in Asia-Pacific
EHORS builds hospitality software since 2005. We released WinX in 2018 — a cloud-ready platform still used by all customers in 2026.
Three legal entities support the region: E-HORS Technology Sdn Bhd (Malaysia), EHORS Corp (Philippines), and EHORS Australia Pty Ltd. WinX runs at 70+ properties in Malaysia, the Philippines, Indonesia, Thailand, Australia, and South Korea.
We serve city hotels, island resorts, aquarium parks, spas, serviced residences, multi-outlet food and beverage, and large accommodation campuses.
Scale examples
- Petronas Pengerang — 1,000+ rooms (Malaysia)
- Manila Ocean Park + Hotel H2O — 179 rooms, 40 outlets, 10+ venues (Philippines)
Every module is built in-house with audit trails and one real-time database — one truth for owners, general managers, and finance teams, not five vendor reports.
We also supported Bukit Gambang Resort City (2008–2019). Deployments continue to grow across ASEAN and Northeast Asia.
Insights
Hospitality pain points, solved by automation
Practical, evergreen guides on the problems WinX removes — opens in your language.
Front office
Real-time availability vs allotments
Why night-audit reconciliation causes overselling and empty rooms — and how one live room pool fixes it.
Read →
Revenue
One bill across hotel, park & spa
Why separate POS, ticketing and spa systems leak revenue — and how one folio captures it.
Read →
Ownership
The cost of separate PMS, POS & accounting
How a multi-vendor stack stacks up licenses, renewals and interfaces — and how one platform lowers TCO.
Read →
Frequently asked questions
Search WinX answers by topic
Start with the top buyer questions, or filter by operations, multi-property, pricing, support, and advanced hospitality cases.
Top WinX questions
What is WinX?
WinX is the all-in-one hospitality management suite developed by EHORS. It unifies PMS, POS, ticketing, spa, F&B, accounting, HR, and multi-property administration into a single platform designed for hotels, resorts, theme parks, and multi-outlet operators.
Does WinX support multi-property management?
Yes. WinX is built on a multi-property architecture from day one. A single installation supports unlimited properties with property-specific configurations, shared staff access across authorised properties, and consolidated GL balancing for group reporting.
Can POS, spa, ticketing, or room service charges be posted to a room?
Yes. Eligible charges from POS, restaurant, fast food, retail, spa, ticketing, and service modules can post to a guest room or folio, depending on configuration and user permission. This gives operators one guest account across rooms, outlets, services, and attractions.
Can WinX support cross-property sales?
Yes. WinX can support authorised cross-property sales for rooms, tickets, packages, outlets, and services across properties in the same group. This helps a hotel, resort, theme park, group office, or partner channel sell connected inventory while preserving property-level reporting and controls.
Can EHORS support special hotel or property requirements?
Yes. EHORS reviews property-specific enhancements through the agreed Support & Maintenance scope or a separate project scope, depending on complexity. Workflows, reports, integrations, formulas, packages, and operational rules can be reviewed as your hospitality business grows.
Can WinX handle dynamic rate codes, packages, occupancy formulas, and add-ons?
Yes. WinX can support dynamic combinations such as rate codes, room packages, occupancy-based rules, ticket bundles, meal plans, spa add-ons, service charges, and formula-driven pricing or posting logic, depending on the configured business rules.
Basics
Who is WinX designed for?
City hotels, beach resorts, theme parks, water parks, aquarium parks, boutique hotels, hotel groups, serviced apartments, convention hotels, and combined-property operators such as resort plus water park plus spa.
Is WinX right for a very small property (e.g. a few-room homestay)?
Usually not. WinX is built for multi-outlet or multi-module operations including hotels, resorts, parks, spa, F&B, finance, and groups. A single small B&B with no POS or accounting needs may be better served by a lightweight tool. We will say so on a discovery call rather than oversell.
Is WinX cloud or on-premise?
Both. WinX deploys as cloud-hosted, on-premise, or hybrid. The same product runs either way. Choose based on infrastructure preference, internet reliability, and data residency requirements. See Deployment & data for hosting, backup, and multi-property setups.
Does WinX have mobile apps?
Yes. WinX includes four purpose-built mobile applications: Hotel Staff App, POS/Waiter App, Fast Food App, and Guest App, covering front desk, housekeeping, maintenance, F&B servers, counter staff, and guest self-service.
Is WinX compliant with Malaysian e-Invoice (MyInvois)?
Yes. WinX includes built-in LHDN-compliant MyInvois digital invoicing with digital signatures. For the Philippines, WinX provides BIR-oriented receipt data support.
Operations
What types of POS outlets does WinX support?
Restaurant POS for table management, Fast Food POS for touch UI and quick billing, Retail POS for barcode and label printing, Theme Park POS for ticket sales and passes, and Spa POS. All outlet types can post charges directly to the hotel folio.
Can WinX handle theme parks alongside hotel operations?
Yes. That is one of WinX's defining strengths. A single login manages hotel rooms, F&B outlets, ticketed attractions, kiosks, turnstile access, and Evalue digital wallet, with consolidated reporting across all venues.
How does WinX handle room availability vs allotment blocks?
WinX uses real-time availability on one database. Front office, group blocks, and reporting share a live room pool instead of separate allotment blocks reconciled at night audit. Oversell rules are property-configurable; the focus is accurate live counts, not uncontrolled overbooking.
Which payment gateways does WinX integrate with?
PayMaya, iPay88, Linkly, MPGS (Mastercard Payment Gateway Services), and Stripe, covering Southeast Asia, Australia, and international card processing.
Group & multi-property
Can one legal entity or group office sell rooms or tickets for another property?
Yes. WinX can support authorised sales partner or SSP-style workflows where one approved company, group office, or legal entity sells products for another property, subject to the customer's tax, accounting, and legal setup. Cross-country examples are scoped carefully during discovery.
Can WinX handle cross-property charges?
Yes. WinX can post and track charges across authorised properties based on permission, folio, department, and accounting rules. This is useful when a guest stays at one property but consumes services, tickets, F&B, spa, or retail items from another property in the same group.
Does WinX support group chart of accounts and consolidation?
Yes. Template COA sets and multiple readable reporting hierarchies for operations, management, and consolidation suit hotel groups. HQ, resort, purchasing centre, or overseas property can run on one WinX stack with property-scoped access and group GL roll-up.
Can sales partners sell WinX-managed rooms, tickets, or packages?
Yes. WinX can support authorised sales partner workflows where approved partners sell configured inventory such as rooms, tickets, packages, or services, with controls for availability, pricing, reporting, permission, and settlement.
Pricing, support & future readiness
How is WinX priced?
WinX is quoted individually. There is no public price list. Your proposal reflects properties, modules, deployment, integrations, and rollout scope. Investment typically includes a perpetual license, milestone-based implementation, and support & maintenance.
How much does WinX cost?
There is no published RM/USD price on this site. Every hotel, resort, and park is scoped individually. After a short discovery call you receive a confidential proposal covering license, implementation, and S&M. See Investment & ownership for what shapes the number.
What is CAPEX vs OPEX for a WinX project?
CAPEX usually covers the perpetual software license, implementation milestones, and any servers or cloud infrastructure you choose. OPEX is support & maintenance, plus hosting or third-party fees you opt into. WinX is MySQL-based, so many customers avoid Microsoft SQL Server per-seat database licensing.
What support do we get after go-live?
All tickets receive a first response within 24 hours. Critical operational issues are escalated for urgent remote work; major and standard items follow prioritised paths in your S&M agreement. Details are in Support & maintenance.
How does WinX stay updated for future hospitality business needs?
WinX is maintained as a long-term hospitality platform. Through Support & Maintenance, EHORS helps customers keep operations stable, improve workflows, support regulatory changes, and evaluate new modules, integrations, or custom enhancements as business needs evolve.
Advanced hospitality cases
Can WinX support resort groups with hotels, parks, F&B, retail, and ticketing in one guest journey?
Yes. WinX is built for combined hospitality operations where a guest may book a room, buy attraction tickets, dine at outlets, use spa services, shop at retail counters, and charge eligible items to the room or wallet under one connected platform.
Can WinX lower my total investment vs separate PMS, POS, and finance vendors?
We do not publish a fixed "% cheaper" on the website. Scope-for-scope, one platform often reduces duplicate servers, paid interfaces, SQL licensing, and multiple annual renewals compared with a leading multi-vendor mix. Current figures are only in your written proposal.
No matching FAQ yet. Try a broader search, or include your case in the demo request.
Get your tailored WinX proposal
Tell us about your property — our team prepares a customised solution outline, module scope, and confidential quote. Includes a live walkthrough of the PMS, POS, and modules you prioritise.
- ✓ Written proposal after discovery — no public price list
- ✓ MY · PH · AU · ID · KR time zones
- ✓ Case studies PDF available anytime
Prefer WhatsApp?
- Wouter G. Piët (Europe)
- Jouke Posma (APAC)
- Charlie 谢锦辉 (Mandarin/Cantonese)
Prefer email? [email protected]